Frequently Asked Questions (FAQs)

Have a question? We have your answer. Here are the answers to common questions about your Seasons Federal Credit Union account, online banking, bill pay, and mobile check deposit. If you have a question that is not answered here, please call us at 860-346-6614 or use our secure contact form and we will be happy to assist you.

 

Online & Mobile Banking App

A better way to bank means improved services, a host of money movement options and everything you need to manage your money seamlessly across every device. We’ve gathered up the answers to a few questions we think you might have about our Online Banking and Mobile Banking App.

Live Chat Questions

Seasons FCU offers Live Chat support for members to use during open business days. Live Chat connects you with the same representatives as you would find if calling into our Call Center.

We ask that you please be patient with us as you are waiting for a response.

Account Questions

Have questions about your account at Seasons Federal Credit Union?

Bill Pay Questions

Here are simple, straightforward answers about Bill Pay from Seasons Federal Credit Union.

E-Statements

Seasons Federal Credit Union members can monitor their bank account activity through electronic statements.

Making an Online Appointment

Do you have questions about your account? Do you need to apply for a loan or a credit card? If you schedule an appointment online, you can choose the time and date that works best for your schedule.

Seasons FCU Rewards

By being a checking account holder, Seasons FCU will automatically reward you one point for every dollar you spend using your debit card, which you can redeem for great gifts, gift cards, travel, and more!

Think of it as our way of saying thanks for being a loyal member!

Answers to Questions about Seasons FCU Rewards

Credit Score

Credit Score powered by SavvyMoney® is available through Seasons FCU online and mobile banking to Seasons FCU members over the age of 18. Credit Score is a free service offered to help you understand your current credit score, give access to your full credit report, provide credit monitoring alerts, show you how you can improve it and see ways you can save money on new and existing loans with Seasons FCU.

Contactless Payments

Your Seasons FCU Visa Debit Card has contactless payments built-in to help limit your contact with physical buttons. The embedded chip technology helps to speed up and secure your transactions.

Contactless payments are easy and fast with no hassles. Just tap, pay and go.